Effective Date: 01/10/2025 Jexole Limited (“we”, “our”, or “us”) is committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or use our website https://www.jexole.com. By using our website, you consent to the practices described herein.
- Information We Collect
- Personal Data You Provide
We may collect personal data that you voluntarily submit, including:
- Name
- Email address
- Phone number
- Billing or payment information (where purchases are made)
- Any other information you provide via forms, registrations, or contact features
- Automatically Collected Data
We may collect certain information automatically when you use our website:
- IP address
- Browser type and version
- Operating system
- Pages visited, time spent, and navigation patterns
- Referring website or search engine
- Cookies and similar tracking technologies (see Section 5)
- Legal Basis for Processing Your Personal Data
Under UK GDPR, our legal grounds for processing your personal data may include:
- Contractual necessity: to provide services or process transactions you request
- Consent: where you have explicitly agreed to marketing communications or cookies
- Legal obligation: to comply with applicable laws
- Legitimate interests: to operate and improve our website, prevent fraud, or protect our rights
- How We Use Your Personal Data
We may use your personal data to:
- Operate, maintain, and improve our website
- Respond to enquiries or customer support requests
- Process payments and fulfil orders
- Send newsletters, updates, or marketing communications (where consented)
- Monitor and analyse site usage to enhance user experience
- Comply with legal obligations or regulatory requirements
- Sharing Your Personal Data
We will not sell, rent, or trade your personal data. We may share your data in limited circumstances:
- With service providers and contractors who process data on our behalf
- To comply with legal obligations, regulatory requests, or to protect our rights
- In connection with a business reorganisation, merger, or sale of assets
- Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and analyse website usage. These technologies help us:
- Remember your preferences
- Generate aggregated statistical data about site traffic and interaction
You can manage or disable cookies via your browser settings; however, some website features may not function correctly if cookies are blocked.
- Data Security
We implement appropriate technical, administrative, and physical measures to protect your personal data against unauthorised access, loss, or misuse. While we strive to secure your data, no method of electronic transmission or storage is completely secure.
- Your Rights Under UK GDPR
Depending on your circumstances, you may have the following rights:
- Access your personal data and obtain a copy
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (“right to be forgotten”)
- Object to or restrict certain processing activities
- Withdraw consent at any time for processing based on consent
- Request portability of your data to another service provider
To exercise your rights, please contact us at dataprotection@jexole.com. We will respond in accordance with applicable legal timeframes.
- Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
- Children’s Privacy
Our website is not intended for individuals under the age of [13/16], and we do not knowingly collect personal data from children without parental consent.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or technology. Any changes will be posted on this page with a revised effective date.
- Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us: Email: dataprotection@jexole.com